1121 Privacy Policy — Your Data Protection
Your privacy is our priority. This page clearly explains how 1121 collects, uses, stores, and protects your personal information as a user in Malaysia.
Effective date: 1 January 2026. This policy applies to all users of the 1121 platform.
1. Information We Collect
1121 collects several categories of information to ensure the services we provide are functional and secure. This information is collected when you register an account, use the platform, or interact with any part of our services.
Account and identity information: When you register, we collect your full name, email address, phone number, and identity verification (KYC) information such as your IC or passport number. This information is required to verify your identity and ensure account security.
Device and browser information: We automatically record your IP address, device type, operating system, browser type, screen resolution, and other technical information when you access the 1121 platform. This data is used to optimise platform performance across different device types.
Payment information: To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information relating to your chosen payment method — including the account holder name, partial account number, or digital wallet identifiers such as TNG or DuitNow. We do not store payment card details directly on our systems.
Usage data: We record activity within the platform, including games played, bets placed, session times, pages visited, and other user actions. This data helps us improve the user experience and detect any suspicious activity.
2. How We Use Your Information
All information we collect is used responsibly and solely for purposes related to the delivery of 1121's services. We do not use user data for any purpose outside the scope set out in this policy.
- Account management and verification — verifying user identity, preventing duplicate account registrations, and maintaining the security of your account.
- Financial transaction processing — to accurately and securely verify, process, and record all deposits and withdrawals in MYR.
- Legal and regulatory compliance — fulfilling compliance obligations, including anti-money laundering (AML) requirements and financial protection standards.
- Service improvement — analysing usage patterns to improve the interface, platform performance, and overall user experience.
- Service communications — sending important notifications related to your account, transactions, policy updates, or relevant security information.
- Fraud prevention — detecting and investigating suspicious activity, platform misuse, or unauthorised access attempts.
3. Cookies & Tracking
1121 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
Essential cookies: These cookies are required for core platform functions such as login session authentication, bet slip management, and account security. The platform will not function properly without them and they cannot be disabled.
Analytics cookies: We use analytics data to understand how users interact with the platform — the most frequently visited pages, average session duration, and where users drop off. All such data is processed in aggregate and is not linked to any individual's identity.
Preference cookies: These cookies store your personal settings such as your preferred language and display preferences, so you do not need to reconfigure them each time you access the 1121 platform.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, please refer to your browser's documentation.
4. Data Security & Third-Party Sharing
1121 implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All sensitive data is stored in protected systems with robust safeguards in place.
We do not sell, rent, or trade users' personal information to any third party for marketing purposes. However, under certain circumstances, we may share information with:
- Payment service providers — to process financial transactions in MYR, including licensed banks and digital wallet providers operating in Malaysia.
- Technical service providers — companies that help us operate the platform, including cloud computing and technical infrastructure providers, all bound by strict confidentiality agreements.
- Regulatory authorities and law enforcement — where required by applicable law, court order, or direction from a lawful authority.
- Recipients in the event of a merger or acquisition — in the event of a change in platform ownership, user information may be transferred to the new entity, provided equivalent privacy protections are maintained.
Your data is retained for as long as your account is active or as long as necessary to fulfil the stated purposes, including legal and regulatory requirements. Once data is no longer needed, it will be securely deleted or anonymised.
5. User Rights & Policy Updates
As a 1121 platform user, you have certain rights regarding your personal data. We respect these rights and are committed to making it easy for you to exercise them.
Right of access: You have the right to request a copy of the personal information we hold about you. We will provide this information in a readable format within a reasonable timeframe upon receipt of a valid request.
Right to rectification: If you believe the information we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update some profile details directly through your account settings, or contact our support team for more complex changes.
Right to erasure: In certain circumstances, you may request that your personal data be deleted. Such requests will be considered in light of our legal obligations to retain specific records for prescribed periods. Closing your account does not automatically result in the immediate deletion of all data.
Policy updates: 1121 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or email. The effective date of the latest version will always be displayed at the top of this page. Continued use of the platform after a policy update is published constitutes your acceptance of the revised terms.
To exercise any of the rights outlined above, or if you have any questions about how we handle your personal data, please contact our customer support team via FAQ page or email us at [email protected]. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
Questions About Your Privacy?
Visit our FAQ page for quick answers on data management, or create a new account to start your gaming experience with 1121 — a trusted and secure platform.